We do not accept returns of goods/products except if the products are not usable due to manufacturing fault.
For products with manufacturing defects, any returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will be NO refund.
You can return your online order within 5 days of receiving your order.
Please kindly follow the following steps:
*Contact our Customer Service team 03 87238871 or email us at natasya@yl-global.com
Provide our Customer Service team your order details and reason for returns.
YunLoong Global Industries Sdn Bhd retains the right for final say in refund or exchange of products.
